As a manager, how can I support our library staff who use social media on our behalf?

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As usual I've been slack at updating this blog. Because life is what happens when you're busy making other plans :/ The road to hell is paved with good intentions, right, and I bet most of them are mine. So here I am with an offering of sorts after having been absent for so long. An offering that will, hopefully, be useful to somebody. I am not an expert on social media in libraries. I don't consider myself an expert in much of anything except eating chocolate, and Jensen Ackles. (And if I imagine the two together that's nobody's business but mine and the interwebs). And none of what I talk about here is a one size fits all thing. So if you're okay with that, let's rock on with our bad selves.