Do you ever stalk your customers?
I've shifted any 'From the Floor' posts from my other blog to here. I figure the separation is better this way. I was going through emails and notes earlier this week and realised that I had enough questions from the floor to keep me busy for a few months or so. That made me think I should probably make more of an effort to address them as quickly as possible. I will try to update weekly. Once I've been through all of your questions, though, this blog will disappear. It would be crazy to keep it after it's served its purpose. I'm not an expert. I don't ever consider myself to be. I'd be afraid of anybody who said they were. I think, though, that I'm in a little bit of an unusual position with my role in that it allows me the freedom to play, develop and explore social media on behalf of our organisation in a way that perhaps others can't. Really, though, I'm just a dorky girl, standing in front of the interwebs, asking it to give me MOAR fandom feels. (Yes, I did just use and abuse a well known line from Notting Hill).
You're quite opinionated about wider library issues on your personal streams - do you think you should be?
I'm still doing the 'From the floor' posts, I'm just doing them so infrequently as to be virtually non-existent. I also don't do them in the order in which I receive them. It's sort of random-ish, depending on what's going on either personally and/or professionally. As we all know, life is what happens to you while you're busy making other plans (so said John Lennon). Just as a reminder, the 'From the floor' posts are where I answer questions some of you have sent me about why I do what I do with our work streams, or about social media in libraries in general. I figured that some of you might find this useful. And if you don't, no harm no foul. I'm not much of a one for disclaimers, however I want to reiterate that I'm not an expert. I'd probably get pissed at anyone who said they were. I am, as ever, a girl with a laptop, access to random thoughts and a fondness for cheap booze. Really cheap booze.

