As a manager, how can I support our library staff who use social media on our behalf?

As usual I've been slack at updating this blog. Because life is what happens when you're busy making other plans :/ The road to hell is paved with good intentions, right, and I bet most of them are mine. So here I am with an offering of sorts after having been absent for so long. An offering that will, hopefully, be useful to somebody. I am not an expert on social media in libraries. I don't consider myself an expert in much of anything except eating chocolate, and Jensen Ackles. (And if I imagine the two together that's nobody's business but mine and the interwebs). And none of what I talk about here is a one size fits all thing. So if you're okay with that, let's rock on with our bad selves.